Get Inclusive – Certified 4 Access

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In your view, what are the strengths of this model?

Well defined program which includes offering services that generates revenues through education, consulting, planning and implementation of accessibilibility.

There are many strengths; chief among them the use of people with lived experience, and the desire to exceed the AODA, 2005.

Website has potential. The focus on education, assessment, accreditation and recognition is good.

I like the cultural shift mentioned above. The training module mentions looks to be user friendly as well as an option to train the trainer.

It is very well attuned to the target demographics and the spirit of inclusivity. The model has already been piloted with great success and is in the process of being further developed to provide immediate benefits to the business communities and the consumers being served.

Very detailed, with a clear goal

Very informative!

Increased access to accessibility ranking of organizations for the general public.
Training, in particular online training increases opportunity for organizations in a way that is accessible and possible from a time efficiency standpoint.
Can be a centralized location for training that would generally be provided by trade associations, ensuring a consistent standard.

Rick Watters is well respected long time industry leader in inspiring positive change as an inclusive champion. I think it is crucial it involves a people with disabilities. Think its great it starts in GTA and they have begun the prototype testing.

1. The timing for this model seems right given the growing need based on existing and future population demographics for people with disabilities.
2. I like that a pilot for the model has already begun. This will provide valuable information on how the model will need modification to make it work for businesses and their clientele.
3. Ongoing evaluation of the model.
4. A broad spectrum of partners involved in the ongoing evaluation and implementation of the model.
5. The level of detail provided I think will help make the model operationally useful. The more details are spelled out for businesses, the more useful it will be to them.
6. Keeping costs to businesses low is important for them to make use of it.

for any organization to want to adapt and implement a new model it needs to be well thought out and simple. and this model is both of those things. I think the 4 main functions of this model are a perfect way to organize tacttics around

there is a good core concept that would utilize people with experience, focus on training either in person or on-line, the concept of train the trainer is helpful, some of the guiding principles will be helpful to the target consumers, the objectives and outcomes provide a good foundation to refine and build upon.

Adaptability to different organizations
One Standardized Model and set of best practices
Continuous evaluation and improvement of model

This model is simple and easy to understand. It solves a problem by increasing awareness and participation by businesses who wish to become more inclusive.

Previous experience in the area of piloting an accessibility assessment and reporting project is a definite strength, as well as the welcome call for additional collaboration from other interested parties and organizations.

broad spectrum approach will be recognizable standard.

It is well thought out. It looks like something that would be easily understood which would create a climate of acceptance. This model is very implementable.

I think this model was created with the benefit of much personal experience in the areas of accessibility. I agree wholeheartedly with the concept.

This model focuses on a cultural shift and not just meeting standards. It provides incentives for organizations to join such as providing public recognition. It is interactive, provides feedback and allows organizations to learn from each other. It proposes to organize partnerships with professional organizations and the like, which will allow access to a broader audience of potential participating organizations. It focuses on continuous improvements and best practices.

Looks to be highly implementable

The biggest strength of this model is that it allows companies to go above and beyond legal standards and receive recognition for their efforts. Across various sectors, voluntary compliance with such (certification) systems is becoming increasingly important in allowing companies who are committed to certain objectives to distinguish themselves from those that are solely interested in meeting minimum regulatory standards. The focus on continuous improvement, feedback and training/information sharing are notable strengths that make this proposal especially noteworthy.

The model is simple ans understandable.

Provides organizations a way of easily displaying that they are involved in supporting accessibility.

Very informative.

This builds an active community and I agree it is inclusive and accessible-
Especially with and aging population of seniors and very young children-

Recognition of there being a need for a "cultural shift".

end-user participation, standardized certification, incentives for implementation, collaboration with other industry leaders

This model fulfills the criteria of promoting community networks of support and dialogue. It proposes a very inclusive system that is easy to access for all users, including training options both online and in person. If this system of certification were implemented, there would be clear guidelines for new businesses to ensure inclusivity and access. It is hard to believe that there are still projects going on in this province where the stakeholders are unaware of their responsibilities to make their premises/programs accessible, but I know from personal experience that there are. Including community feedback through the website and other social media outlets will be of great benefit to both the public and the business community.

I also like the fact that fees are based on the size of the business so as not to intimidate smaller businesses.

With government economic instability, the proposed idea of self-support is highly commendable. The emphasis on inclusiveness for peers is progressive and kind. Respect for beauracracies is also stated as necessary. The proposal is very much directed toward a humanitarian approach rather than profit. The authors are dedicated to their cause above and beyond this particular proposal.

The objective and outcome of this model prototype is well articulated and concise. I feel the model design is very comprehensive and simple at the same time.I appreciate the scope of vision going beyond the letter of the law as it applies to inclusiveness.

Excellent model.

This model seems easy to use as an information based tool for both business and customers.

It's adaptability and sustainability

It appeals to businesses by being able to increase market share by providing accessibility to a large percentage of the population

The model strives to include the recommendations from the in person consultation sessions by focussing on feedback on customer experience for the rather than predefining technical requirements. By tailoring the approach to individual sectors and communities as appropriate, the model avoids the "one size fits all" approach of other ratings models.
The team also benefits from their experience with CSI. The get inclusive website displays the team's ability to effectively use existing and readily available resources and to develop tailored training material where needed.

This model spoke to the diversity of "business" models. Our organization is a not for profit social services program and while the legislation applies to all the way in which our "business" would participate in training/resources would differ greatly than other commercial operators. Our organization currently participates in the WSIB Safety Groups program. We have seen significant change through this participation. The model presented here is very similar to the Safety Groups model.

detailed and inclusive of AODA requirements

utilizes end users, tiered system

The model provides risk mitigation strategies and training, assessments, reports and feedback. It is said to be self-sustainable. Cost are said to be scalable.


Its easy to understand this model.

Collaboration with other agencies to ensure multiple perspectives and ability to add new ideas to keep the program fresh. Also the feedback mechanisms for customers.
Get Inclusive has experience in setting up consultative/leadership groups as described.

This prototype is vague and lacks specifics.

Overall, good process
Really liked the prioritized guiding principles
Like four main functions: education, assessment, accreditation and recognition shows commitment and they are well underway to creation of tools
Existing expertise and infrastructure in accessibility
going beyond mandated standards to create a shift that embraces universal accessibility

- Membership portal area for members to access information, tools and educational resources

Accreditation and on site inspections by company.

Simple, straightforward.

Great model. Seems simple but effective

-Easy to follow and implement
-Current and relevant
-User friendly

Love that it incorporates public feedback! I think any model that not only focuses on the business but also the public and customer interaction will have a true impact on accessibility. For a potential customer to be able to discover businesses that are accessible will have a huge impact. For businesses to be able to see that return and inclusiveness will be key to increase participation and growth.

Underlying details and Thoroughness

There entire proposal was easy to read and understand!!!

Inclusive with an emphasis on culture shift that focuses consumer feedback, research, and best practices that meet the needs of the community. Good initial development underway.

good core concepts developed; involves people with disabilities - i.e. lived experience; pilot is already underway; continuous inprovement; includes social enterprise aspects and financial sustainability; education and training to increase awareness; focuses also on cultural/mind shift how disability is viewed in society

- Providing decals is a good way to show the public that an organization is striving for accessibility - the comprehensive rating program also sets out goals to include a variety of accommodations. This is a motivating factor.
- Has considered different structures and governance methods to provide the best service to the community and the organizations it aims to serve.
- Has already begun testing the model through the pilot project - genuine commitment to the plan, not all talk.

How could this model be improved?

One of the other models made reference to larger organizations mentoring smaller organizations. This would be of major benefit to the mentees.

A little too simple in its plan, didn't go 'outside of the box' at all. Feel like they have a lot to learn.

Not sure if you will get the sense of smaller businesses when the prototype is in the GTA.

The model is undergoing continuous improvements with input from subject matter experts, end-user validation and technical experts who can help to further operationalize and automate the model in the most efficient and effect manner possible.

It's a 5/5 how it is written.

Consider new building developments, such as condo's, with an aging demographics and many seniors moving to condo living, services and accessibility in new construction should be becoming more relevant to builders.

I can't think of any.

Only thing I would suggest with a new model is to target one or two industries to start off wiht, build some great case studies and learnings.

There is mention of "accreditation " , but no clarity as to how that is part of the plan. The certification standards appear to offer 3 levels,but no clarity as to how a business/community obtains a level,do they decide or is it an evaluator or determines it, the concept of membership does not reveal whether that is an annual fee or one time, to build sustainability it annually or biannual and more info as to how that will be attractive and how the rating system is reviewed on the same timeline and levels must be re-evaluated on the same time line , the focus on "communities" maybe connected to the involvement of Chambers of Commerence,which would be more focused and sustainable as it provides a specific target group,

I have no suggestions. The model has it's own built-in evaluation and improvement process.

The model looks excellent as it is. This certification is sorely needed and should be implemented as soon as possible.

Keep striving for continuous improvement.

It does not need improvement

Continue to build on the foundation of this model.

Website is not accessible - not a good start!

Clarity on cost structure.

I can not think of any thing at this time.

Building audit re enforces any issues

Program could have greater transparency. Accessibility assessment tools and whether businesses pass/fail accessibility criteria should be more open. Some of these elements are in the proposal, but even greater push for transparency could make this usable for all.

I am enjoying following the progress of your model as it rolls out on your website. Congratulations on an excellent model and process!

No improvements needed at this stage. At a later time, it would be great to see how the model could be tied in to the education system to offer nationally/provincially recognized diplomas or certificates in areas such as access consulting, design, and legislation.

Don't know enough about it.

I am not aware of any improvements required.

I would like to see more information on the pricing.

Can't think of anything

The model includes a continuous improvement component that would address issues as they arise. At this initial stage, though, additional information about pricing would be helpful.

may be a bit ambitious for businesses who are primarily interested in AODA compliance

who is Rick Watters - credentials?, capacity/expertise of the lead organization is uncertain; do they have the infrastructure for a province wide program

The model goes beyond what is required by AODA standards which may incur resources and costs that organizations would not have to incur under the other models. There is no explanation as to the other standards except "above the law". Could be too extensive for most organizations.


This model has continuous improvements built into it.

Having the partners identified would give a stronger sense of success

This model should not be selected.

Having no government funding will make any new process difficult to succeed

- Only seems to target specific disabilities and not all
- Relies heavily on collobaration from other organizations and agencies. How can we ensure they will agree to work on this?
- How will community feedback made publicly visible be filtered and verified?
- An existing model already used may not work for this initative, and what is the model and why should it be used?
- Don't agree with the stats based on previous research received or please expand on the info specifically to the workplace
- Cost could be a factor again for organizations

No motivation for companies to achieve these standards without a direct cost benefit analysis. With online shopping the fastest area of growth, why is focus on brick and mortar.

Pilot outside the GTA. Caution of system being expensive due to accredited professional though this ensures credibility but needs to be within the cost ability of all businesses.

Include the employee perspective. The war on talent is a huge concern for many businesses to see that accessibility and inclusiveness will give them an advantage to attract, recruit and retain top talent will also increase the impact of the prototype.

Minor syntax corrections

I think the certification can use some further thought and development as to how it can be leveraged for enhanced engagement - ie incorporation of the mentorship suggested in one of the other models as part of the certification

need more details how the accreditation would work practically

- Expand more on the goals to be achieved for certification - are they universal or relative to each organization/industry?
- Elaborate on the time spent on training and certification, may be difficult for small businesses to factor in training and re-training while meeting other legislative requirements.

Is this model likely to raise public awareness of accessibility?

Chart summary for "Is this model likely to raise public awareness of accessibility?"

Is this model likely to influence a business to change its practices?

Chart summary for " Is this model likely to influence a business to change its practices?"

Rate this prototype. Five stars is top rating. One star is lowest rating.

My rating

Chart summary for "My rating"
5 stars4664.79%
4 stars1318.31%
3 stars57.04%
2 stars68.45%
1 star11.41%