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Participants discussed both guiding principles and practical design considerations for an accessibility certification model. Participants emphasized that a certification model would have to be simple, fluid and evolving, able to adapt to different accessibility requirements and business types. It would also incorporate elements of both awareness-building and concrete actions.
“An accessibility certification model should clearly define guidelines to establish expectations [for the procuring client]. The model could include an Advisory Council to monitor and modify the program, a registry of certified individuals or organizations, and a…measurement of maturity from year to year.”
"To address commonly faced attitudinal barriers, we developed a Learning Lab. The learning lab focuses on educating business owners on the various types of disabilities and how they can educate their staff. It also includes information on people-first language.”
While participants broadly agreed on the above points as foundational considerations, Phase 2 working groups could further discuss and find consensus on the below points. The range of models implied by the term “certification” was a particular topic of focus.